Author Archives: admin

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March 2016 winner Amanada Clark with Deputy Mayor Heather Deal

April 2016 Winner Amanda Clark of Grouse Mountain Resort

When my husband left his video camera at Grouse Mountain by mistake, we lodged a lost property report and didn’t really think we would see it again.  However, a couple of weeks later Amanda contacted us and told us that … read more

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March 2016 winner Allan Jaffary with Deputy Mayor Heather Deal

March 2016 Winner Allan Jaffary of the River Rock Casino Resort

Allan received several outstanding nominations! Lightning the mood, making making me laugh after a particularly stressful afternoon.  Allan was . . . . very polite, understanding and turned my night around.  I can’t thank them enough. –Anonymous Recommending drinks, bringing … read more

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February 2016 winner Carolyn Mason with Deputy Mayor Heather Deal

February 2016 Winner Carolyn Mason of the Pan Pacific Hotel

Carolyn generously offered me her ski jacket so i could go for a bike ride in Stanley Park. (I only had a dress coat with me and was going to stay inside.)  This was my first time in Vancouver and … read more

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January 2016 winner Sandy Sangha with Deputy Mayor Heather Deal

January 2016 Winner Sandy Sangha of the Sheraton Vancouver Wall Centre

My wife and I stayed at your hotel this past Saturday night when we came into Vancouver to celebrate our 11th Anniversary.  We want to thank you for the exceptional service offered by the hotel staff . . . from … read more

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December 2015 winners Larry and Susan Tamkin with Deputy Mayor Heather Deal

December 2015 winners Larry and Susan Tamkin of Hire-a-Santa

This man has been the Santa at Royal City Centre for as many as 35 years. I took my son to see him when he’d be in the window of Woodwards. My son is now 32. Now my grandchildren have … read more

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November 2015 winner Mac Fattahi with Deputy Mayor Heather Deal

November 2015 Winner Mac Fattahi of the Vancouver Convention Centre

I was experiencing back pain due to the long sitting in uncomfortable chairs in our convention.  Mac not only found a solution for me using a blanket for the small of my back but worked with the information desk to … read more

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October 2015 winner Jan Hancock with Deputy Mayor Heather Deal

October 2015 Winner Jan Hancock of Tourism Vancouver

We met Jan at the Lionsgate Bridge and inquired from her on how to get to Capilano Suspension Bridge and she offered to go home and pick up her car.  Picked us up and drove us to Capilano – got … read more

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September 2015 winner Zhor Aatany with Deputy Mayor Heather Deal

September 2015 Winner Zhor Aatany of the Pinnacle Hotel Vancouer Harbourfront

My wife and I have been guests at the Pinnacle during a conference.  During our stay Zhor has gone out of her way, far beyond her job description, to make our stay in the hotel and our visit to Vancouver … read more

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August 2015 winner Lincoln Labere with Councillor Melissa De Genova

August 2015 winner Lincoln Labere of the Vancouver Marriott Pinnacle Downtown

Three weeks ago I went to the Pinnacle Hotel buffet for breakfast.  While waiting for my omelet, Chef Lincoln Labere and I engaged in light conversation.  Finding him engaging and interesting, I asked him a few questions about an issue … read more

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July 2015 winner Anne-Julie Parent with Councillor Melissa De Genova

July 2015 Winner Anne-Julie Parent of the Vancouver Aquarium

We received 3 outstanding nominations for Anne-Julie! “We met her during After Hours last week, she was exceptional with us!  We were celebrating my bachelorette party and she made this night even more special!  She made us laugh all night, … read more

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June 2015 Winner Chris Shellard with Councillor Kerry Jang

June 2015 Winner Chris Shellard of the Fairmont Pacific Rim

I would like to take the opportunity to mention an employee of the Fairmont Pacific Rim who continues to go above and way beyond in making every stay fantastic. Chris Shellard always provides me with service that goes above and … read more

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May 2015 Winner Hector Solares with Councillor Kerry Jang

May 2015 Winner Hector Solares of the Vancouver Marriott Pinnacle Downtown

My family and myself had the pleasure of meeting Hector during our stay in Vancouver. During this time we had rented a car, but due to an error in the booking the rental agency had not reserved a car seat … read more

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