Author Archives: admin

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June 2015 Winner Chris Shellard with Councillor Kerry Jang

June 2015 Winner Chris Shellard of the Fairmont Pacific Rim

I would like to take the opportunity to mention an employee of the Fairmont Pacific Rim who continues to go above and way beyond in making every stay fantastic. Chris Shellard always provides me with service that goes above and … read more

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May 2015 Winner Hector Solares with Councillor Kerry Jang

May 2015 Winner Hector Solares of the Vancouver Marriott Pinnacle Downtown

My family and myself had the pleasure of meeting Hector during our stay in Vancouver. During this time we had rented a car, but due to an error in the booking the rental agency had not reserved a car seat … read more

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April 2015 Winner Michelle Smith with Councillor Melissa De Genova

April 2015 Winner Michelle Smith of Britannia Mine Museum

My wife and I and two grandchildren visited your museum last Wednesday and thoroughly enjoyed ourselves. Prior to leaving for Vancouver . . . I carelessly left my camera inside the washroom. We drove off and I absentmindedly did not … read more

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March 2015 winner Amelia Schmidt with Councillor Melissa De Genova

March 2015 Winner Amelia Schmidt of Grouse Mountain

She was awesome looking after her passengers when the tram broke down Friday the 13th. She was so good at keeping everyone calm and entertained.  I thought she was so brave to get a harness and get out on top … read more

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February 2015 winner Kathie Davide with Councillor Melissa De Genova

February 2015 Winner Kathie David of BC Ferries Vacations

Kathie went above and BEYOND for my boyfriend and myself!! We were trying to plan a romantic get away for the Valentine weekend to Vancouver Island and it was not going well. She called each place I showed interest in … read more

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January 2015 winner Lauren Wesanko with Councillor Melissa De Genova

January 2015 Winner Lauren Wesanko of the Fairmont Hotel Vancouver

I was searching for an artificial Christmas tree and finally found one I liked at my hair studio in Victoria. I was disappointed to learn the owners had purchased the display model from Michaels – the last one on Vancouver … read more

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December 2014 winner David Shacket with Councillor Kerry Jang

December 2014 Winner David Shacket of the Listel Hotel

My husband and I spent 4 nights here recently and the staff were consistently very pleasant and helpful.  However, our experience last night is causing me to wake up and write a review.  We were trying to get a cab … read more

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November 2014 Winner Savithri Perimal of the Fairmont Waterfront Hotel

I was having some extreme anxiety accompanied with a great deal of crying.  Aside from doing her cleaning in an efficient manner she was also a huge asset in making a guest feel better.  She didn’t spend more than she … read more

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October 2014 Winner Suzana Perri of the Vancouver Convention Centre with Acting Mayor Raymond Louie

October 2014 Winner Suzana Perri of the Vancouver Convention Centre

I especially would like to commend Suzana Perri.  She was extremely helpful and went out of her way to assist me in finding the wallet.  On top of her helpfulness, Suzana was kind enough to actually give me $5 out … read more

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September 2014 winner Courtney Blishe with Acting Mayor Raymond Louie

September 2014 winner Courtney Blishen of the Delta Vancouver Suites

  I was a guest recently at your Vancouver Delta Suites and I wanted to let you know about my positive experience.  As a former flight attendant, I have stayed at countless hotels in the US, Canada and Mexico and … read more

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August 2014 winner Eri Fujii with Deputy Mayor Tim Stevenson

August 2014 Winner Eri Fujii of the Holiday Inn & Suites Vancouver Downtown

We stayed at this hotel for 6 nights and Eri help us to check-in.  At the beginning she was already very polite, helpful and knowledgeable.  During our stays she helped us booked to Whistler which everything went well.  Then during … read more

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July 2014 Winner Sheila Brodland with Deputy Mayor Tim Stevenson

July 2014 Winner Sheila Brodland of Coast Mountain Bus Company

I am from the States and not very used to public transit, being from a  town of 20,000 people who all drive.  I went to Granville Island from Metrotown via the Skytrain and then route 50 but had some trouble … read more

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