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Vancouver Tourism Awards for 2016 November and December

December 2016 Winner Sandra Knudsen of the Vancouver Aquarium

The weather today was quite terrible during our encounter and we were ready for some hot food after.  We went to the outdoor cafe.  We had an unfortunate accident with our food tray and lost most of our snack.  I … read more

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November 2016 winner Altan Demirkaya with Acting Mayor Raymond Louie

November 2016 Winner Altan Demirkaya of the Best Western Plus Chateau Granville

We came to Vancouver from different cities in Europe to attend a conference at the Chateau Granville Hotel.  Our group had some language issues we have found out the Altan is originally from Turkey and I wanted to contact him … read more

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October 2016 winner Bonnie Preus with Deputy Mayor Geoff Meggs

October 2016 Winner Bonnie Preus of The Vancouver Trolley Company

We bought tickets for the tour and she gave us great information.  We had a lovely time in Vancouver.  Bonnie is a GEM!!  I left my special Shriners hat on the bus.  I went the next day to ask if … read more

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September 2016 winner Dawn Coates with Deputy Mayor Geoff Meggs

September 2016 Winner Dawn Coates from Marquise Customer Care

I want to thank Ms. Coates for her exceptional proactivity in helping my family.  My story is that my teenage son lost his smartphone in Vancouver Airport just before departing to Paris on an Air France flight.  The phone was … read more

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August 2016 winner Thuy Le with Deputy Mayor Heather Deal

August 2016 winner Thuy Le of the Delta Vancouver Suites Hotel

I had an item break in my bag and called housekeeping for a vacuum (to ensure no glass was spread in the room).  Thuy Le promptly arrived and vacuumed not just the floor but also my bag.  Then he offered … read more

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July 2016 winner Meghan McConnell with Deputy Mayor Heather Deal

July 2016 Winner Meghan McConnell of Landsea Tours

I just want to say what a fantastic company this is to travel with.  We did 3 tours with Landsea Tours and we were very luck to get Megatron 2 out of 3 tours and she is fantastic.  We did … read more

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June 2016 winner Jon Maciver with Councillor Adriane Carr

June 2016 winner Jon Maciver of the Vancouver Aquarium

Jon went above and beyond his job description to provide my partner and me with an incredible experience at the aquarium.  We had arrived only 25 minutes before the aquarium’s closing due to being held up in traffic.  We ran … read more

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May 2016 winner Hugh Rae-Fraser with Councillor Adriane Carr

May 2016 Winner Hugh Rae-Fraser of the Four Season’s Hotel

We receive a copy of this note that was written to Hugh from a guest: “Hugh, Once again words cannot begin to express how truly appreciative we are for you tireless efforts and hard work to ensure that the engagement … read more

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March 2016 winner Amanada Clark with Deputy Mayor Heather Deal

April 2016 Winner Amanda Clark of Grouse Mountain Resort

When my husband left his video camera at Grouse Mountain by mistake, we lodged a lost property report and didn’t really think we would see it again.  However, a couple of weeks later Amanda contacted us and told us that … read more

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March 2016 winner Allan Jaffary with Deputy Mayor Heather Deal

March 2016 Winner Allan Jaffary of the River Rock Casino Resort

Allan received several outstanding nominations! Lightning the mood, making making me laugh after a particularly stressful afternoon.  Allan was . . . . very polite, understanding and turned my night around.  I can’t thank them enough. –Anonymous Recommending drinks, bringing … read more

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February 2016 winner Carolyn Mason with Deputy Mayor Heather Deal

February 2016 Winner Carolyn Mason of the Pan Pacific Hotel

Carolyn generously offered me her ski jacket so i could go for a bike ride in Stanley Park. (I only had a dress coat with me and was going to stay inside.)  This was my first time in Vancouver and … read more

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January 2016 winner Sandy Sangha with Deputy Mayor Heather Deal

January 2016 Winner Sandy Sangha of the Sheraton Vancouver Wall Centre

My wife and I stayed at your hotel this past Saturday night when we came into Vancouver to celebrate our 11th Anniversary.  We want to thank you for the exceptional service offered by the hotel staff . . . from … read more

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