Author Archives: admin

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June 2014 Winner Carla Rich with Deputy Mayor Andrea Reimer

June 2014 Winner Carla Rich of Landsea Tours

I work at the Delta and was at the front desk trying to arrange a wheelchair for one of my guests who had fallen and twisted both ankles (they were due to go on a cruise at noon).  Carla dropped … read more

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May 2014 Winner Ed Stone of Pacific Coach Lines

I dropped my passport on the coach when traveling from Vancouver to the ferry for Victoria.  I contacted PCL and was told my passport had not been found.  However, Ed Stone made a special trip to the coach on which … read more

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March 2014 Winner Victoria Delleva with Deputy Mayor Kerry Jang

April 2014 Winner Victoria Delleva of the Delta Burnaby Hotel & Conference Centre

Victoria exemplifies service excellence in her attitude, ability to anticipate guests’ needs, willingness to go the extra mile and the genuine care she displays.  She made our stay at the Delta Burnaby hotel extra special and memorable just by truly … read more

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March 2014 winner Laura Biffen with Deputy Mayor Kerry Jang

March 2014 Winner Laura Biffen of Harbour Air

Laura could not have been more accommodating.  Firstly, I have a handicap due to injuries and Laura insisted on parking my car for me in your lot so I wouldn’t have to walk that distance or climb the stairs.  When … read more

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February 2014 winner Alison Knott with Deputy Mayor Adriane Carr

February 2014 Winner Alison Knott of the Delta Vancouver Suites

Our 12 year old daughter has been very sick over the past years with a disease that brings us to Children’s Hospital for various things. I knew we were coming in February and lined up a great Christmas pressy for … read more

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A Good Laugh

Laugh Out Loud Funny Nominations

The Vancouver Tourism Awards receives more than 200 nominations every month from visitors and locals who have received amazing service. We read over every single one, and without fail, they impress us with their warmth and sincerity. But once in … read more

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January 2014 winner Jaswinder Taunk with Deputy Mayor Adriane Carr

January 2014 Winner Jaswinder Taunk of the Vancouver Marriott Pinnacle Hotel

I believe Jaswinder in housekeeping at the Marriott Pinnacle Hotel in Vancouver deserves special recognition. I felt she went beyond her job description when she helped me wring out my children’s clothes and hung them carefully to dry after my … read more

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December 2013 Winner Joyce Barker with Councillor Elizabeth Ball

December 2013 Winner Joyce Barker of Tourism Vancouver

Joyce invited me to experience “Vancouver Hospitality” at her home and what a wonderful experience. I can’t even begin to thank Joyce for the (Lekker Kos) fantastic food, snacks and drinks. The photo in Joyce’s home by the Christmas tree … read more

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Vancouver Touirsm Sutdent Award recipient Frances Aeng

Vancouver Tourism Student Award

  The Vancouver Tourism Student Award is presented each year to a Capilano University student enrolled in a tourism or outdoor recreation-related program. This $1000 scholarship is intended to assist a student who demonstrates an exceptional sense of service, caring … read more

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November 2013 winner Stacey Vogl with Councillor Elizabeth Ball

November 2013 Winner Stacey Vogl of the Sheraton Vancouver Wall Centre

I would like to nominate Stacey Vogl of the Sheraton Wall Centre. She went above and beyond her duties of customer service. My friend and I were visiting from Switzerland in November 2013. We needed to get to the Sheraton … read more

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Estrella, Clint, Susan, and Jaci accept gifts for their outstanding teamwork at the Awards Ceremony

The Power of Teamwork

By: Alisa Dalhuisen As you may know, a Vancouver Tourism Award is most often awarded to one outstanding individual in our city each month. However, nomination ballots do not always read just one person’s name. In some cases, an entire … read more

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2013 Winners Mack Kekobad and Monette Subion of the Hyatt Regency Vancouver with General Manager Ulrich Samiet

October 2013 Winners Mack Kekobad and Monette Subion of the Hyatt Regency Vancouver

Around 11pm on a Friday night . . . my girlfriend and I were about to go clubbing when we realized she left her clubbing shoes back home in Surrey. We approached the front desk and spoke to the manager … read more

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