February 2013 Winner Alexis Scigliano from the Vancouver Aquarium
Our car broke down in a parking lot near the Aquarium. I went to the Aquarium reception desk for assistance. Alexis was very kind and offered her assistance. She provided a telephone for me to call my insurance company in … read more
January 2013 Winner Mike VanderHeide from the Vancouver Aquarium
My grandsons were visiting Vancouver from the Yukon and were looking forward to going to the Vancouver Aquarium. Sadly one was sick, so my other grandson and I came and spent an enjoyable 2 hours. When we were leaving at … read more
December 2012 Winner Jose Garcia from the Vancouver Convention Centre
Jose is amazing. Typically, when one goes to a restaurant or any venue, one expects a certain level of service. One expects to be treated with respect, have questions answered, and have issue resolved. Jose not only exceede any and … read more
November 2012 Winner Timothy Chaput from Coast Mountain Bus Company
I’m not sure of this drivers name but he was driving the #10 Granville bus this morning when I went to work. He greeted me on this dark, rainy morning with a big smile and a cheery “Good Morning!” Then, … read more
October 2012 winner Dan Lantin from Park’N Fly Vancouver
When we arrived in Vancouver it was quite late and dark out. We tried to find our way driving from YVR to the Delta Vancouver airport hotel but found it very difficult as road signs were not very clear. … read more
September 2012 Winner Petra Bitterberg from Rocky Mountaineer
Petra Bitterberg is quite an exceptional person. I met her through the RM website and we worked together by telephone and e-mail to set up my “adventure.” I am 85 and had never travelled before by myself, without my … read more
August 2012 Winner Mike Underwood from The Fairmont Hotel Vancouver
I would like to nominated a young man who came to our rescue while we were visiting your beautiful city. I accidentally placed my hand in the wrong place at the wrong time and it was struck by a passing … read more
July 2012 Winner Aubyn Rader from Landsea Tours
We travelled on the Whistler tour . . on the “Lost Tour” conducted by Aubyn. We had an amazing experience at Whistler and an informative trip to get there. His enthusiasm for the job and people he deals with … read more
June 2012 Winner Alison Knott from the Delta Vancouver Suites
Yesterday, my wife and I spent a wonderful day in Victoria on a trip arranged by this hotel. We had a fabulous time at the Butchart Gardens. We bought a book about the gardens as well as some other souvenir … read more
May 2012 Winner Andrea Chan from the Holiday Inn and Suites
I am a musician who recently served as an adjudicator. I finished my duties at the festival and returned to the Holiday Inn. I was very confused and disoriented. I called the front desk and Miss Chan answered the phone. … read more
April 2012 Winner Emma Dagg from the Farimont Waterfront Hotel
Nomination: I was a guest at your hotel from April 1-3. It was a long trip. . . and I was traveling alone. At dinner, the second night, my credit card was declined. It turns out that I was one … read more
