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vancouver 	tourism student award
August 2014 winner Eri Fujii with Deputy Mayor Tim Stevenson

August 2014 Winner Eri Fujii of the Holiday Inn & Suites Vancouver Downtown

We stayed at this hotel for 6 nights and Eri help us to check-in.  At the beginning she was already very polite, helpful and knowledgeable.  During our stays she helped us booked to Whistler which everything went well.  Then during … read more

July 2014 Winner Sheila Brodland with Deputy Mayor Tim Stevenson

July 2014 Winner Sheila Brodland of Coast Mountain Bus Company

I am from the States and not very used to public transit, being from a  town of 20,000 people who all drive.  I went to Granville Island from Metrotown via the Skytrain and then route 50 but had some trouble … read more

June 2014 Winner Carla Rich with Deputy Mayor Andrea Reimer

June 2014 Winner Carla Rich of Landsea Tours

I work at the Delta and was at the front desk trying to arrange a wheelchair for one of my guests who had fallen and twisted both ankles (they were due to go on a cruise at noon).  Carla dropped … read more

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May 2014 Winner Ed Stone of Pacific Coach Lines

I dropped my passport on the coach when traveling from Vancouver to the ferry for Victoria.  I contacted PCL and was told my passport had not been found.  However, Ed Stone made a special trip to the coach on which … read more

March 2014 Winner Victoria Delleva with Deputy Mayor Kerry Jang

April 2014 Winner Victoria Delleva of the Delta Burnaby Hotel & Conference Centre

Victoria exemplifies service excellence in her attitude, ability to anticipate guests’ needs, willingness to go the extra mile and the genuine care she displays.  She made our stay at the Delta Burnaby hotel extra special and memorable just by truly … read more

March 2014 winner Laura Biffen with Deputy Mayor Kerry Jang

March 2014 Winner Laura Biffen of Harbour Air

Laura could not have been more accommodating.  Firstly, I have a handicap due to injuries and Laura insisted on parking my car for me in your lot so I wouldn’t have to walk that distance or climb the stairs.  When … read more

February 2014 winner Alison Knott with Deputy Mayor Adriane Carr

February 2014 Winner Alison Knott of the Delta Vancouver Suites

Our 12 year old daughter has been very sick over the past years with a disease that brings us to Children’s Hospital for various things. I knew we were coming in February and lined up a great Christmas pressy for … read more

January 2014 winner Jaswinder Taunk with Deputy Mayor Adriane Carr

January 2014 Winner Jaswinder Taunk of the Vancouver Marriott Pinnacle Hotel

I believe Jaswinder in housekeeping at the Marriott Pinnacle Hotel in Vancouver deserves special recognition. I felt she went beyond her job description when she helped me wring out my children’s clothes and hung them carefully to dry after my … read more

December 2013 Winner Joyce Barker with Councillor Elizabeth Ball

December 2013 Winner Joyce Barker of Tourism Vancouver

Joyce invited me to experience “Vancouver Hospitality” at her home and what a wonderful experience. I can’t even begin to thank Joyce for the (Lekker Kos) fantastic food, snacks and drinks. The photo in Joyce’s home by the Christmas tree … read more

November 2013 winner Stacey Vogl with Councillor Elizabeth Ball

November 2013 Winner Stacey Vogl of the Sheraton Vancouver Wall Centre

I would like to nominate Stacey Vogl of the Sheraton Wall Centre. She went above and beyond her duties of customer service. My friend and I were visiting from Switzerland in November 2013. We needed to get to the Sheraton … read more

2013 Winners Mack Kekobad and Monette Subion of the Hyatt Regency Vancouver with General Manager Ulrich Samiet

October 2013 Winners Mack Kekobad and Monette Subion of the Hyatt Regency Vancouver

Around 11pm on a Friday night . . . my girlfriend and I were about to go clubbing when we realized she left her clubbing shoes back home in Surrey. We approached the front desk and spoke to the manager … read more

September 2013 Winner Gail Ross with Deputy Mayor Geoff Meggs

September 2013 Winner Gail Ross of Shannon Falls Information Centre

One of my passengers had left their bag behind at the falls with passport, money and valuables, but hadn’t realized. Gail called 2 other tour companies to advise that it had been handed in. When I announced it to my … read more