December 2010: Jesse Ogden, Westin Grand Vancouver
A selection Jesse Ogden’s nominations Jesse was very accommodating and pleasant. He remembered my name each day and how I took my coffee and how I liked my eggs done. He was very attentive and provided a great breakfast experience … read more
November 2010: Zully Rahemtulla, Accent Inn Vancouver Airport
My family was leaving for Mexico on the 2nd of October when we realized that we had left our car keys attached to a shopping cart at the Costco by the airport. In a panic to get to the airport, … read more
October 2010: Heather Gagnon, Holiday Inn Vancouver Centre
Heather searched and called everywhere to help me and my son find a hotel with a pool that was open the night before he went in to the Children’s Hospital. She was on the phone and on hold until she … read more
September 2010: Andre Tardif, Sheraton Vancouver Wall Centre Hotel
Andre undertook the impossible task of locating a taxi that I took from the hotel in which I believe I had lost my wallet. Because he was so attentive to the cab drivers, he recalled which cab company and which … read more
August 2010: Joshua Langston, The Keg on Thurlow
I’m writing this letter in hopes that you will consider Joshua Langston for your tourism awards as Joshua has perfectly represented the idea of service excellence and perfectly represents Vancouver and Canada as a welcoming, friendly group of people. This … read more
July 2010: Maria Elma Asuan, Delta Vancouver Suites
Maria Elma Asuan was our housekeeper during our week-long stay at the Delta Vancouver Suites. My fiancé was in town for business meetings and training during the week and I came along to do some sightseeing and shopping while he … read more
June 2010: Mark Hestermann, Rocky Mountaineer
The Rocky Mountaineer experience was fantastic. The train was approximately 3 hours late coming in to Banff to pick up passengers- Bonnie and Dave (tour guides) took the coach and passengers off to a restaurant for breakfast courtesy of … read more
May 2010: Dal Milin, Cascadia Hotel & Suites
My husband became seriously sick. In response to my telephone call, Dal came to our room promptly and helped me get the ambulance and take my husband to St. Paul’s hospital. He arranged to make calls on his own cell … read more
April 2010: Rosh Chandra, River Rock Casino Resort
We were looking for a last minute gift for a speaker from New York who was hard to buy for; someone well-heeled who has everything. Rosh came up with the perfect gift- an original piece of art of the Inukshuk … read more
March 2010: Juliet Flores Delta Vancouver Suites
I lost my phone charger at the hotel two weeks ago and when I asked the front desk about it, they said they could not find it. The next day, I asked Juliet about it and she went out of … read more
February 2010: Jenny Reis, Delta Vancouver Airport
When my luggage was lost on a late night flight and I had an important business meeting the next morning, Jenny went out of her way to lend me her personal suit for the next day. This demonstrated going above … read more
January 2010: Marco Ylagen, Delta Vancouver Airport
All of the staff at the Delta Vancouver Airport Hotel provided star treatment throughout my stay in Vancouver through their helpfulness and friendliness. However, one of them, Marco Ylagen, provided five-star treatment and therefore deserves the Vancouver Tourism Awards. I … read more
