
2019 December Winner
Sharon Franklin
Pacific Gateway Hotel
I'm a flight attendant and I have flown to a lot of hotels over the past year. Sharon easily had the best service out of all of the places I've been. Her service is top-notch because it's genuine. Her smile is genuine, as is her kindness, professionalism, and good-heartedness. One of our care values at work is "Care from the heart" and Sharon will always be one of the people I remember when I think about that value.
--Rajan, Calgary