2019 December Winner

Sharon Franklin

Pacific Gateway Hotel

I'm a flight attendant and I have flown to a lot of hotels over the past year.  Sharon easily had the best service out of all of the places I've been.  Her service is top-notch because it's genuine.  Her smile is genuine, as is her kindness, professionalism, and good-heartedness.  One of our care values at work is "Care from the heart" and Sharon will always be one of the people I remember when I think about that value.



--Rajan, Calgary