2018 October Winner

Joseph Cameron

Sheraton Vancouver Wall Centre

On October 1st, we met Joey because we were looking for a palce to stay as our AirBnB experience (our first and quite likely last) was a total disaster.  Because our vehicle was already parked in the Wall Centre parkade, and we'd had to hike all our bags back to the vehicle just to feel safe while we were out, we thought we'd try to get a room at the Wall Centre.  We told Joey our story and although he couldn't accommodate us at the hotel, his empathy was genuine and immediate.  He offered us the secure storage at the hotel for our bags, rather than putting them in the car, gave us bottles of water, shared his love of Journey (one of the bands we were going to see, which was remarkable given that we are WAY older than him), and wished us a very good night out.  Which we had!



When we returned to pick up our things, Joey was still on shift.  When he realized we were going back to the condo we'd rented and that we were missing essential supplies that the owner hadn't provided as promised, Joey immediately set us up with a few hotel toiletries to save us having to walk around downtown Vancouver after 11:30pm to find what we needed.



I wanted you to know about what an incredible amassador for the hotel Joey is.  He was kind, courteous, professional and took care of us so well we felt like paying guests.  Meeting Joey has forever switched our preference to the Wall Centre.  You will see us again but this time we will be paying guests!



--Jody