2026 January Winner

Annabel Sanchez

JW Marriott Parq Vancouver

Upon arrival, Annabel Sanchez noticed a guest had brought her own bottle of wine and took a moment to leave glasses, chocolates, and a kind note in her room. When she later discovered the guest was celebrating a birthday, Annabel went even further– creating a special in-room display and leaving a heartfelt card.
 

Her most memorable gesture was a handmade cake, baked at home and carefully delivered the next day so the guest could enjoy it at her convenience.
 

Through these thoughtful and personal touches, Annabel turned a routine stay into a truly meaningful experience – leaving the guest feeling seen, celebrated, and genuinely cared for.